Frequently Asked Questions
Here some of the most frequently asked questions
about the Visiting Angels and the non-medical services we provide:
Q. How do you select your caregivers.
A. All of our caregivers have been carefully screened through reference and criminal background check. Each caregiver is also bonded and insured.
Q. Why should I use Visiting Angels rather than someone out of the newspaper?
A. There are several reasons why Visiting Angels should be your choice for companionship and non-medical home care. All of our caregivers are experienced, screened, bonded and insured. Our staff of quality employees ensures that the most compatible and reliable caregiver will be there for your family member or friend.
Q. Are your services available for the elderly in assisted living facilities, hospitals and nursing homes?
A: Yes, we provide companionship care for individuals that are in the hospital, or for facility residents who require additional attention and or personalized assistance.
Q. What makes Visiting Angels different from other companies?
A. As America's Choice In Senior Care, we work hard to ensure that each Care recipient has a compatible relationship with his or her caregiver. In addition, you can be confident that we will be there when we are scheduled to be there.
Q. What happens if my caregiver is sick?
A: If one caregiver is sick, a back-up caregiver is normally available.
Q. Who pays the caregiver?
A: All Visiting Angels caregivers are our employees. We handles all the billing, payroll, taxes, insurance and administrative responsibilities for you.
Q. What are your rates and minimum hours of service?
A: Please contact us at 505-821-7500 for specific rate information.
Q. Is Visiting Angels a maid service?
A: No, but we do offer light housekeeping, laundry and ironing.
